RODTEES
FREQUENTLY ASKED QUESTIONS
WHAT IS THE DIFFERENCE BETWEEN
SCREEN-PRINTING, DTF, AND EMBROIDERY?
SCREEN PRINTING is great for bulk quantities, conventional artwork, and vibrant + durable prints
*one time set-up charge will be applied*
DTF (Direct-to-Film) is perfect for small or large orders, used to print detailed, full-color designs. DTF prints are easily sizeable for printing youth to adult sizes, PLUS -
no setup fee required.
EMBROIDERY adds a professional threaded look to
hats, polos, jackets, accessories, and more.
Some fine details may not translate well, but we'll always guide you through what's possible.
At RODTEES, we're here to make the process easy and help you choose the best option for your project!
HOW DO I PLACE AN ORDER?
Give us a call or send an email to place your order today!
Quantity, Sizes, + Artwork
We can assist you in selecting the right products and print-type that fits your needs.
WHAT ABOUT RE-ORDERS?
You can place a re-order by calling 980.689.2224
We keep all logos + art, files, film, quotes, and previous orders on file for your convenience
*normal minimums still apply*
IS THERE AN ORDER MINIMUM?
Minimum order quantities depend on the product type you're ordering and the decoration method used.
Screen Printing starts at 24 pieces
DTF printing and Embroidery offer more flexibility with little-to-no minimums.
WHAT IS YOUR TURN-AROUND TIME?
Our standard turnaround time is 10–12 business days.
Turnaround time depends on decoration method used and our current workload.
Production timelines begin once payment is received.
HAVE A SPECIFIC DEADLINE? LET US KNOW!
RUSH ORDERS ARE AVAILABLE UPON REQUEST! ARE SUBJECT TO AVAILABILITY. ADDITIONAL RUSH FEES MAY APPLY.
*Please keep in mind that turnaround times can vary depending on the season, order volume, and production method.*
CAN I SUPPLY MY OWN GARMENTS FOR PRINTING?
We generally prefer to supply the garments for our orders to ensure they are compatible with our printing processes.
While we may make occasional exceptions, outside garments are typically not accepted.
Using products we know and trust helps us maintain quality, consistency, and the best possible results.
CAN I SUPPLY MY OWN GARMENTS FOR EMBROIDERY?
Yes! Most garments can be embroidered, but some exceptions apply.
Certain items may be too thick or difficult to properly hoop and stabilize, making embroidery impractical.
We'll review your item and let you know what's possible before moving forward.
CAN I REQUEST CHANGES AFTER ORDER PRODUCTION BEGINS?
Once production has started, most changes to the order cannot be accommodated.
Please review and approve all artwork, garment selections, quantities, and order details before production begins to ensure everything is correct.
WHAT PAYMENT METHODS ARE ACCEPTED?
RODTEES accepts several convenient payment methods, including
Major credit cards, ACH debit, ACH bank transfers, PayPal, and Zelle.
